Click any of our Billing & Insurance FAQs below to reveal the answer.

If you have a question that is not listed here, please call us at (925) 935-6700 and we’ll help you as quickly as possible.

Does this facility accept Medi-Cal?

We are not contracted with Medi-Cal so we are unable to bill them. If you need assistance once you receive a bill, or if you find you are unable to pay your bill, please contact us to see if you qualify for financial help.

Does this facility accept my insurance?

The center accepts most major insurance HMOs, PPOs and Workers Comp. We are contracted with the following insurance plans. If you do not see your insurance company listed, please contact our billing department.

  • Aetna
  • Blue Cross
  • Blue Shield
  • Cigna
  • Contra Costa Health
  • Delta Health
  • First Health
  • Great West
  • Healthnet
  • Hills Physicians
  • Medicare
  • Net Select/JMPHN
  • Pacificare/United Health
  • United Health Care
  • Workers Comp
Does my anesthesiologist contract with my insurance company?

All of our anesthesiologist are contracted with all major insurance companies. If you have questions, please contact our billing department.

How are the facility’s fees determined?

The center charges a facility fee for each surgical procedure we perform. This fee covers the cost of the OR, all supplies, nurse and staffing, medications used as well as use of the recovery room. You will receive a separate bill from your surgeon’s office and the anesthesiologist’s office, and possibly the pathologist’s office.

What if I don’t have insurance?

We offer a cash discount to those patients without insurance.

Who obtains authorization from my insurance company?

The staff at our center will verify your insurance coverage for you. We will also check to see if the procedure scheduled by your surgeon’s office requires authorization. However, you should always check with your insurance company prior to admission for your procedure.

What if I can’t afford to pay my bill all at once?

Please call our business office to see if you qualify for a payment plan.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, checks and cash (exact change only, please).

When do I need to pay my bill?

Your payment is due upon receipt of the bill.

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